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Avaya OneCloud Avaya OneCloud is a Total Experience platform that lets you compose unique experiences to meet the ever-changing needs of customers and employees. Experiences that are ready for what’s next, even if you’re not. Avaya OneCloud CCaaS Avaya OneCloud CCaaS makes it easy to connect everything—voice, video, chat, messaging, and more—to deliver effortless experiences for customers and employees at every touchpoint. And it brings together teams, resources, and insights to maximize contact center performance and experiences. Avaya OneCloud Private Avaya OneCloud Private is an all-in-one private cloud communication and collaboration solution designed to enable enterprises and organizations around the world to create effortless and complete customer or constituent and employee experiences that truly matter Avaya OneCloud UCaaS Serve customers better with employee experiences that boost productivity and collaboration.