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Give personalized attention at scale Reach new people and engage with existing contacts in more meaningful ways. - Engage customers with 1:1 conversations or text-marketing campaigns. - Organize contacts by tag and message segments of your contact list or everyone at once. - Route inbound texts just like calls. - Use templates to communicate more efficiently. Divide and conquer with custom audiences Group contacts together for outbound text messaging or to route their incoming texts to certain agents. - Keep contact details and records for all of your contacts. - Segment customers into groups via tags and assign groups of agents to certain tags. - Bulk upload contacts from your CMS via CSV file. - Sync contacts with your CRM using our open API. Broaden your reach without adding more resources Accomplish more in less time. You can schedule bulk text messages as one-offs or a series and respond automatically based on incoming keywords.