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Our 360 Support model provides: End-to-end IT support 24 hours a day, 365 days a year. - 24/7/365 critical infrastructure monitoring and management. - Onsite and remote support. - Customized IT roadmap with ongoing strategic recommendations to stay ahead of the competition. - Total infrastructure security and data protection. - Customized on-site and remote support designed around your business and locations —whether you need a complete outsourced IT solution or Co-Managed IT services to reinforce your in-house resources. - Proactive monitoring, management and maintenance using best-in-class tools to ensure optimal performance and security of your critical infrastructure. - Dedicated project managers and engineers who learn your business and take accountability for anticipating and resolving issues quickly.