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Site preparation - Provisioning, site surveys, audits and inventories. Deployment - Install, MACD, redeployment, uninstall/disposal/destruction. Remote monitoring & management (RMM) - • Service Desk - Incident Management, • Trouble Ticketing - Circuits/Hardware, • Technology SME - Deep Troubleshooting, Proactive Management, L1-3 Escalation Transition management - Change management, technology migration, project management, configuration. Procure & stage - Product procurement, global sourcing, centralized and on-site staging. Maintenance - Field tech support, remote management, hardware break/fix.