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Centralized Inventory by EnTelegent offers easy-to-source data for quotes and efficient help desk support, including Move, Add, Change, and Delete (MACD) requests. Carrier & Service Consolidation reduces complexity, streamlines management, and supports service upgrades. A secure web portal provides 24/7 access to inventory, billing, and reports. The reporting feature includes instant access to over 60 standard reports and custom options, with quarterly highlights on savings and cost reductions. The centralized help desk offers a single contact for all service-related issues, providing US-based support with 24/7 access to Tier II support for new services, MACD, and escalations.