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Fin [formerly Intercom] Logo

Get $6,500 in Fin AI Agent credits + Intercom helpdesk free for 1 year. Deliver perfect customer experiences.

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Features

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Every channel, one inbox

Email, chat, Slack, phone, WhatsApp, and social apps all land in one omnichannel inbox. AI-powered ticketing keeps complex issues on track, automatically categorized, prioritized, and routed to the right team. Your team and Fin work from the same customer record, so every conversation has full context.

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Fin for Service

Resolve 76% of customer questions on average. Fin instantly resolves customer issues across every channel with accurate, conversational answers in your brand voice.

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Every channel, one inbox

Email, chat, Slack, phone, WhatsApp, and social apps all land in one omnichannel inbox. AI-powered ticketing keeps complex issues on track, automatically categorized, prioritized, and routed to the right team. Your team and Fin work from the same customer record, so every conversation has full context.

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A self-improving system

Fin constantly improves by learning from your best human reps, and suggestions and assistance from Fin make your human team better. With everything in one system, you get Recommendations on what to fix, from missing content to data integrations, and can act on them with one click.

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Fin for Sales

From initial interest to qualified opportunity, Fin handles inbound sales end to end. It engages prospects, helps them understand your product, and passes the strongest deals to sales. It performs like your best rep, at scale.

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A self-improving system

Fin constantly improves by learning from your best human reps, and suggestions and assistance from Fin make your human team better. With everything in one system, you get Recommendations on what to fix, from missing content to data integrations, and can act on them with one click.

check_circle

Fin for Service

Resolve 76% of customer questions on average. Fin instantly resolves customer issues across every channel with accurate, conversational answers in your brand voice.

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Outbound Messaging

Onboard, educate, and notify your customers with in-context, automated messages that cut support volume and keep customers happy.

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Outbound Messaging

Onboard, educate, and notify your customers with in-context, automated messages that cut support volume and keep customers happy.

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Everywhere You Build

Connect Fin to over 350 integrations out of the box and your stack via API, CLI, and MCP — built for teams that move fast and ship on their own terms.

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Fin for Sales

From initial interest to qualified opportunity, Fin handles inbound sales end to end. It engages prospects, helps them understand your product, and passes the strongest deals to sales. It performs like your best rep, at scale.

check_circle

Everywhere You Build

Connect Fin to over 350 integrations out of the box and your stack via API, CLI, and MCP — built for teams that move fast and ship on their own terms.

Categories

#Customer Service & CX
#Chat
#Low Code/No Code
#APIs & DevOps
#CRM & Sales
#CRM
#Software
#Customer Data Platform
#Artificial Intelligence
#Ecommerce
#Voice
#Other Customer Service & CX
#Live Chat
#Help Desk
#Email API
#Scheduling
#Other CRM & Sales
#Email Automation
#Communications
#Marketing

Categories

#Customer Service & CX
#Chat
#Low Code/No Code
#APIs & DevOps
#CRM & Sales
#CRM
#Software
#Customer Data Platform
#Artificial Intelligence
#Ecommerce
#Voice
#Other Customer Service & CX
#Live Chat
#Help Desk
#Email API
#Scheduling
#Other CRM & Sales
#Email Automation
#Communications
#Marketing

Socials

Socials

Support

Startups@intercom.comopen_in_new

Support

Startups@intercom.comopen_in_new

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