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FirstComm Unified Communications

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How It Works

UC Teams integrates hosted phone (PBX) functionality into Microsoft Teams, allowing calls through Teams-enabled devices. It offers flexible device integration, enhanced calling capabilities within Teams, and exceptional support. UC-Standard Call Center provides features like connectivity for remote locations and failover for business continuity. Call Recording offers real-time dashboards and comprehensive reporting. CRM Integrator syncs databases for personalized customer engagement with systems like Salesforce and Microsoft Dynamics 365. Cloud Contact Center improves customer service with security features and real-time insights. MaX UC SMS enables work messages on mobile devices, and Voice Operator Panel enhances call flexibility with features like call monitoring and real-time dashboards.

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