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Contact Center Create exceptional experiences for your customers with Mitel's omnichannel CX solutions featuring interaction routing, self-service IVR, performance analytics, real-time dashboards, and workforce optimization tools. Collaboration Create, collaborate, and share ideas more easily than ever before using voice, video, and instant messaging solutions from Mitel's collaboration suite. Business Phone Systems Simplify your business and deliver richer customer experiences with unified communications solutions from Mitel, featuring flexible offerings and best-in-class capabilities. Business Phone Accessories Unleash your communications and collaboration capabilities with customized IP phones from Mitel featuring a broad range of add-on accessories.