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Voice A cloud phone system that is customized to the way you work. Call Detail Reporting Monitor and analyze call details and history to inform supervisors, advise staff and improve customer experience. Call reporting includes caller ID, dialed number, call duration, transferred/forwarded, and more. Call Forwarding Allows calls to be answered when a user is away from their desk or at an alternative location by forwarding callers to internal extensions or external phone numbers. Video Make it even easier for your team to meet, work, and share in the same virtual space. Chat Enhance and create efficiencies by offering workplace messaging and presence. Get in touch quickly using the communication method that makes the most sense. HD Audio & Video Calls Connect your entire workforce from anywhere with high-quality conversations in HD audio or face-to-face with HD video. Messaging Secure messaging all in one window – 1:1, Chat rooms & message history all in one place.