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The Advanced Contact Center, available with the Contact Center Bundle, includes features such as Enhanced CallerID, Extension User Rights, Multi-Layer Cloud Auto Attendant, Multi-Location Ring Groups, Paging & Group Paging, and Presence Management. It offers Reporting & Analytics, Custom Music/Message On Hold (MOH), Line Pooling & Bursting, and Time-Based Call Routing. Call management features include Call Control, Flexible Call Routing, Call Transfer, Park, Intercom, and Ring Groups. It supports Sangoma P-Series and select third-party phones. Collaboration tools include Faxing & Mobile Faxing, Unlimited Conference Calling, Video Conferencing, Softphone & Home Office Extensions, and TeamHub. Integration options include Teams Integration, Custom CRM Integrations, and packaged application interaction. Voicemail and messaging features include Voicemail Groups, Voicemail-To-Email, SMS, and Instant Messaging.